Our Commitment to Accessibility
At LearnSphere, we believe that everyone deserves access to high-quality online education. We are dedicated to providing a website and learning platform that is accessible to all users, regardless of their abilities or disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Conformance Status
The LearnSphere website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Accessibility Features
We have implemented the following features to enhance accessibility:
- Semantic HTML: We use semantic HTML tags to structure our content in a meaningful way, making it easier for assistive technologies to understand and navigate.
- Alternative Text for Images: All images have descriptive alternative text, so users who cannot see the images can still understand the content.
- Keyboard Navigation: Our website can be navigated using a keyboard, providing access for users who cannot use a mouse.
- Sufficient Color Contrast: We ensure that there is sufficient color contrast between text and background colors to make our content readable for users with low vision.
- Resizable Text: Users can resize the text on our website without losing content or functionality.
- Clear and Consistent Navigation: We provide clear and consistent navigation throughout our website to help users find what they are looking for.
- Forms Accessibility: All form fields are properly labeled, and we provide clear instructions for completing forms.
- Video Captions and Transcripts: We provide captions and transcripts for our video content to make it accessible to users who are deaf or hard of hearing.
- ARIA Attributes: We use ARIA attributes to provide additional information about interactive elements, making them more accessible to assistive technologies.
Assistive Technologies
LearnSphere is designed to be compatible with a variety of assistive technologies, including:
- Screen readers (e.g., JAWS, NVDA, VoiceOver)
- Screen magnifiers
- Voice recognition software
- Keyboard-only navigation
We regularly test our website with these assistive technologies to ensure that it is accessible.
Limitations and Alternatives
Despite our best efforts to ensure accessibility of LearnSphere, there may be some limitations. Below is a description of known limitations, and potential solutions.
- Third-Party Content: Some of our content may be provided by third-party vendors, and we cannot guarantee that this content is fully accessible. We are working with our vendors to improve the accessibility of their content. If you encounter inaccessible third-party content, please contact us, and we will work to provide an accessible alternative.
- Legacy Documents: Some older documents may not be fully accessible. We are in the process of updating these documents to make them accessible. In the meantime, if you need an accessible version of a document, please contact us.
Ongoing Efforts to Improve Accessibility
We are committed to continuously improving the accessibility of LearnSphere. Our ongoing efforts include:
- Regularly auditing our website and content for accessibility issues.
- Providing accessibility training to our staff.
- Incorporating accessibility considerations into our design and development processes.
- Soliciting feedback from users with disabilities and using their feedback to improve our website.
Feedback
We welcome your feedback on the accessibility of LearnSphere. Please let us know if you encounter any accessibility barriers on our website.
Contact Information
If you have any accessibility concerns or suggestions, please contact us at:
- Email: accessibility@learnsphere.com
- Phone: (555) 987-6543
- Mailing Address: LearnSphere Accessibility Team, 42 Innovation Drive, Tech City, CA 91234
We will do our best to respond to your feedback promptly.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with our compliance officer, Amelia Rodriguez, at compliance@learnsphere.com.
Enforcement Procedure
If you are not satisfied with our response to your complaint, you may contact the U.S. Department of Justice at https://www.ada.gov/filing_complaint.htm.
LearnSphere Accessibility Statistics
Below is a table showcasing the accessibility performance metrics of the LearnSphere platform. These metrics are regularly reviewed and updated to ensure we are meeting our accessibility goals.
Accessibility Performance Metrics
| Metric |
Value |
Target |
| WCAG 2.1 AA Conformance |
95% |
100% |
| Image Alt Text Coverage |
100% |
100% |
| Video Captioning Rate |
100% |
100% |
| Keyboard Navigation Score |
98% |
100% |
| Color Contrast Compliance |
99% |
100% |